Privacy Policy

This Privacy Policy (the “Policy”) sets forth the terms and conditions for the handling of personal information by Telulu LLC. (“Telulu” or “the Company”) in connection with the services provided by Telulu (the “Services”).

 

Article 1: Personal Information

“Personal information” refers to any information that can identify a specific individual, including but not limited to name, date of birth, address, phone number, email address, bank account number, credit card number, driver’s license number, and other information that can be used to identify a specific individual.

 

Article 2: Methods of Collecting Personal Information

Telulu may collect personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, driver’s license number, etc. when users register for the Services. Telulu may also collect transaction records and payment information that includes users’ personal information from its affiliates (including information providers, advertisers, and ad distributors) (collectively, “Affiliates”) in connection with transactions between users and Affiliates.

Telulu collects historical information and characteristic information about users, such as services and software used, products purchased, pages and advertisements viewed, search keywords searched, usage dates and times, usage methods, usage environment (including communication status of the terminal used when using a mobile terminal, various setting information for usage), IP address, cookie information, location information, and terminal individual identification information, when users use or view the Services of Telulu or its Affiliates.

 

Article 3: Purposes of Collecting and Using Personal Information

• The purposes for which Telulu collects and uses personal information are as follows:

  • To provide and operate the Telulu Services
  • To respond to inquiries from users (including verifying identity)
  • To send emails to users about new features, updates, campaigns, etc. of the Services they are using and other Services provided by Telulu
  • To contact users for maintenance, important announcements, etc. as necessary
  • To identify users who have violated the Terms of Use or who are attempting to use the Services for fraudulent or improper purposes and to refuse their use
  • To allow users to view, change, or delete their registration information and usage status
  • To bill users for usage fees in the case of paid Services
  • For purposes incidental to the above purposes

 

Article 4: Provision of Personal Information to Third Parties

Telulu will not disclose personal information to a third party except in the following cases:

• When the user has consented
• When disclosure is necessary to a contractor entrusted by Telulu to perform a service requested by the user
• When disclosure is required by law

If a user wishes to inquire about, correct, or delete his or her personal information, Telulu will verify the user’s identity and respond to the request.

 

Article 5: Disclosure of Personal Information

If a user requests disclosure of his or her personal information, Telulu will disclose it to the user promptly. However, Telulu may not disclose all or part of the information if disclosure would fall under any of the following items, and will promptly notify the user if it decides not to disclose the information. In addition, Telulu will charge a fee of 1,000 yen per case for the disclosure of personal information.

• There is a risk of harm to the life, body, property, or other rights and interests of the user or a third party
• There is a risk of significant interference with the proper conduct of Telulu’s business
• It would otherwise violate the law

Notwithstanding the foregoing, Telulu will not disclose personal information other than historical information and characteristic information, such as access history and characteristics, as a general rule.

 

Article 6: Correction and Deletion of Personal Information

Users may request Telulu to correct or delete their personal information held by Telulu in accordance with Telulu’s procedures if the personal information is inaccurate.

If Telulu determines that it is necessary to comply with a request made by a user under the preceding paragraph, Telulu will promptly correct or delete the relevant personal information and notify the user thereof. However, if the suspension of use of personal information would involve a large amount of costs or other difficulties in suspending use, and if an alternative measure can be taken to protect the rights and interests of the user, Telulu will take such alternative measure.

 

Article 7: Suspension of Use of Personal Information, etc.

If a user requests Telulu to suspend or delete the use of his or her personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being used beyond the scope of the purpose of use or that it was obtained by fraudulent means, Telulu will promptly conduct the necessary investigation and, based on the results of the investigation, suspend or delete the use of the personal information and notify the user thereof. However, if the suspension of use of personal information would involve a large amount of costs or other difficulties in suspending use, and if an alternative measure can be taken to protect the rights and interests of the user, Telulu will take such alternative measure.

 

Article 8: Changes to the Privacy Policy

The contents of this Policy may be changed without notice to users.

Unless otherwise provided by Telulu, changes to the Privacy Policy will take effect from the time they are posted on this website.

 

Article 9: Contact Information

For inquiries regarding Telulu’s handling of personal information, please contact us through the inquiry form.